Friends & Family Test

Introduced in 2015 by NHS England for all NHS service providers as a way of regularly reviewing patient satisfaction with a service. The survey asks a simple question:

How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?

If you are a patient or a patient’s representative and you would like to answer this question, there are several options you can choose from:

  • Complete a survey slip in our waiting room
  • Provide us with your mobile phone number and consent to message you
  • Complete the questionnaire on your Online Services account
  • Complete the questionnaire below
Friends and Family Test
Overall, how was your experience of our service?