Rights and responsibilities

You have the right to:

  • Use the services Provided by the Practice.
  • To complain if you feel you are not receiving satisfactor service from the Practice.
  • To see a GP of your choice (you may not be able to see the GP of your choice immediately).

You are responsible for:

  • Treating all members of staff in a reasonable and courteous manner.
  • Making every effort to be punctual for your appointment.
  • Giving adequate notice of cancelling your appointment.
  • Infoming us of any changes to your contact details.
  • Appropriately using the services provided by the Practice.
  • Ensuring your family is fully immunised.