You have the right to:
- Use the services Provided by the Practice.
- To complain if you feel you are not receiving satisfactor service from the Practice.
- To see a GP of your choice (you may not be able to see the GP of your choice immediately).
You are responsible for:
- Treating all members of staff in a reasonable and courteous manner.
- Making every effort to be punctual for your appointment.
- Giving adequate notice of cancelling your appointment.
- Infoming us of any changes to your contact details.
- Appropriately using the services provided by the Practice.
- Ensuring your family is fully immunised.